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Terms & Conditions

Updated at 2024-07-24

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Welcome to www.aesthetigen.cy, operated by OrganoGEN Limited. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

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1. General Terms

1.1. By accessing or using this website, you agree to be legally bound by these Terms and Conditions and our Privacy Policy.

1.2. OrganoGEN Limited reserves the right to amend these Terms and Conditions at any time without prior notice. Your continued use of the website signifies your acceptance of any changes.

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2. Products and Services

2.1. OrganoGEN Limited sells various aesthetic and skincare products, including Omnilux LED light therapy devices.

2.2. All product descriptions and pricing are subject to change at any time without notice. We strive to provide accurate information but do not warrant that product descriptions or other content is accurate, complete, or error-free.

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3. Orders and Payments

3.1. By placing an order, you agree to purchase the products listed in your order. All orders are subject to availability and acceptance by OrganoGEN Limited.

3.2. Payment methods accepted include credit/debit card, PayPal, and Cash on Delivery (COD). For COD, payment will be made to the ACS store upon delivery.

3.3. Prices are listed in EUR and include VAT unless stated otherwise.

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4. Shipping and Delivery

4.1. OrganoGEN Limited ships products within Cyprus. Shipping fees and delivery times vary based on the delivery location and shipping method selected.

4.2. We aim to dispatch orders within 2-5 business days. Delivery times may vary, and OrganoGEN Limited is not liable for any delays in shipping.

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5. Returns and Refunds

5.1. Customers may return products within 14 days of receipt for a refund or exchange, provided the items are unused, in their original packaging, and in a resalable condition.

5.2. To initiate a return, please contact our customer service team with your order details. Customers are responsible for return shipping costs unless the item is faulty or incorrect.

5.3. Refunds will be processed within 14 days of receiving the returned items, using the original payment method.

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6. Warranty and Liability

6.1. OrganoGEN Limited warrants that products will be free from defects in material and workmanship under normal use for a period of one year from the date of purchase.

6.2. This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

6.3. OrganoGEN Limited's liability is limited to the purchase price of the products. We are not liable for any indirect, incidental, or consequential damages.

 

7. Privacy Policy

7.1. Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

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8. Governing Law

8.1. These Terms and Conditions are governed by the laws of Cyprus. Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of Cyprus.

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9. Contact Information

9.1. For any questions or concerns regarding these Terms and Conditions, please contact us at:


Email: info@aesthetigen.cy
Phone: +357 95707111
 

By using our site and purchasing products from OrganoGEN Limited, you agree to these Terms and Conditions. Thank you for choosing AesthetiGEN!

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